Health Services

Information on health services and resources

PSPS Hotline 

As utility-initiated Public Safety Power Shutoffs continue to impact residents across California, a nonemergency hotline has been established to help medically vulnerable Californians and health and community care facilities find resources in their communities during power shutoffs. The hotline will provide information about resources available during public safety power shutoffs. During power shutoffs or potential power shutoffs, hotline assistance will be available 9:00am-9:00pm. Assistance is available in many languages. 711 Telecommunications Relay Services (TRS) are available for individuals with hearing or speech related disabilities.


(833) 284-3473


Individuals experiencing a medical or psychiatric emergency should call 911. Individuals who need medical services or a medication should call their health plan’s member services number. Individuals who have a problem getting services or assistance with their health care can contact the Department of Managed Health Care’s Help Center at (888) 466-2219 or


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Public Safety Power Shutoffs Resource Guide

CHHS continues to work to ensure that the most vulnerable communities are being served, including older Californians, individuals with disabilities, and those with access and functional needs. CHHS has provided various resources available for those in de-energization areas.


Smoke safety information 

People impacted by wildfire smoke should protect themselves – especially children, the elderly, pregnant women and people with heart or respiratory conditions. These sensitive groups are advised to limit outdoor activities, especially when the Air Quality Index (AQI) reaches ‘Unhealthy for Sensitive Groups.’ Air quality has been reaching ‘Unhealthy,’ ‘Very Unhealthy’ and even ‘Hazardous’ levels in some places over the past week. Even healthy people may experience symptoms in smoky conditions or after exposure. Pets also can be affected by unhealthy air and should be brought indoors, if possible.

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